Catering Specialist

Seattle, WA, United States of America

New leading Brazilian steakhouse is NOW HIRING for its newest location in Seattle! 

$19.97 - $22.97 per hour

Paid Training!

Catering Specialist Responsibilities:

• Guide Guests through catering menu, offerings, and pricing. Lead and assist with the planning of their menu and order.  Identify and facilitate delivery special requests.

• Coordinate order details with restaurant team. Lead service and schedule all catering pickups and deliveries.

• Prior to event date, confirm all details of each catering order with the Guest to ensure proper execution; menu, specific pick-up or delivery time, delivery type, packaging needs, special requests, and delivery special instructions.

• Execute all catering orders and deliveries with the highest standard of organization and accuracy.

• Provide a hospitable experience throughout the catering/delivery process.

• Train Assistant Catering Specialist on service standards.

• Be prepared to respond to and resolve guests’ concerns and questions in a direct concise way.

• Anticipate and prevent potential service or product breakdowns.

• Escalate guest and team questions, concerns, issues directly to management immediately.

• Be knowledgeable of all catering menu items, their contents and preparation methods.

• Follow up on all catering inquiries/leads to secure future business.

• Stay informed about all company marketing and promotional activities.

• Coordinate and attend local events as requested.

• Attend business and networking events as requested, with the sole purpose of growing Catering Brand awareness.

• Be attentive to any object, condition or substance that might cause injury to a guest or fellow team member.

• Adhere to all safety rules and guidelines.

• Perform all reasonable tasks assigned by management.

Catering Specialist

Job description

Catering Specialist

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