Collections Analyst

Fort Wayne, United States

Job Duties

•    Responsible for the collection of accounts receivable and maintaining an effective and cooperative working relationship with customers and our sales team.

•    Correspond by email and phone in a fast-paced, goal-oriented atmosphere on invoice short payments, billing errors and collection issues.

•    Assist with processing of new credit applications to determine credit worthiness.

•    Daily monitoring of outstanding customer balances with collection efforts focused on identifying and resolving accounts that have past due balances.

•    Back-up support of customer payment draws and issuances of electronic transfers from customer accounts.

•    Effective and timely communication with internal and external customers to advance Credit and Collection initiatives. 

•    Promote and maintain a work environment that is conducive to high morale.

•    Identify business process improvements.

•    Support billing, month-end task, yearly audit request and sales team when needed.


Required Skills

Microsoft Suite of Products – Excel, Outlook, Word, and PowerPoint. 

Clear and effective communication. 

Resourcefulness and problem solving. 

Accounting degree (Bachelors or Associate with 4 years’ work experience). 

3 - 4 years of progressive credit experience 

Ability to address stressful problems that arise with a calm demeanor. 

Ability to prioritize and effectively complete project-based tasks by their deadline.

Thrives in a teamwork-based environment. We win together, we lose together!

Extremely detail-oriented and self-motivated.


Collections Analyst

Job description

Collections Analyst

Personal information
Professional data
Details