Quality Supervisor

City of Industry, CA, United States of America

Compensation: $70,000-$85,000 salary + 7-10% target annual bonus + supplemental pay for any weekend work

Work week: 2nd Shift starts around 1pm, 8-10 hour shift. 

JOB SUMMARY: Supervises the day-to-day activities of Quality Assurance Technicians to ensure QA operations and compliance with company, customer, and regulatory agency standards for food and packaging quality and safety. And enhance product development. 

  • Quality Management – The position will constantly review and manage the quality performance of Quality Technicians. Review and enhance suppliers’ programs to ensure quality, food safety and consistency for all products produced. May be asked to arrange and/or conduct facility audits, product mock recovery, administer non-conformance products, and participate in operations testing of new and/or modified products. Assist Product Development in specification development, enhancement and revisions. Constantly fill in and perform all the responsibilities of the Quality Assurance Manager in the absence of the incumbent. {65%}
  • Technical Support – Provide technical support to Product Development and Operations in conducting process capabilities, Quality Assurance standards, quality procedures, food safety, and food security requirements. Participate on cross-functional teams as Quality Assurance liaison. {25%}
  • Quality Enhancements of Ingredients/Packaging – Support and provide needed assistance in the implementation of comprehensive ingredients and packaging materials receiving, evaluation and tracking programs. {10%}
  • Day-to-day interaction with QA Managers to discuss quality strategies for the facility. Also discuss product performance and direction for improvement on Quality Systems.
  • Provide QA Technicians with direction, training and support for implementation of various quality initiatives in the facility.
  • Assist Product Development in their Product improvement and new product roll out initiatives.
  • Serve Operations Director, Managers, and Supervisors as technical resource in troubleshooting and resolving product quality and process-related issues.
  • Assist Compounders & Lead People in printing and adjusting batch card; assist in analytical test training of Compounders and other hourly employees, and helping them in other technical problems.
  • Managing multiple projects and priorities while maintaining quality standards of products and programs.
  • Troubleshooting quality issues during production using customer concern information, product audit data, operations input, and production data.
  • Maintaining good professional interaction with Suppliers and Customers on frequent basis.
  • Working under a timeline that can be very tight.
  • Maintaining appropriate sense of urgency in resolving quality issues and concerns.


MINIMUM QUALIFICATIONS: Education and experience equivalent to:

BS Degree in Food Science, Microbiology, Chemistry or other Technical disciplines. Additional Management or Technical education preferred. Computer literacy a definite plus.

5 - 8 years in Quality Assurance or related Technical discipline (in a Senior Technician or management capacity) in the Food Industry. 3 – 5 years in QA and/or Manufacturing in a supervisory capacity preferred.

Knowledge of Sanitation GMP, HACCP, SSOP, SPC, and Food processing. Sanitarian Certification, Knowledge of ISO 9000, and Project Management preferred.


Quality Supervisor

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Quality Supervisor

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